• Administrative,  News

    Store Policies – Revised 04-2022

    Horsefeathers Store Policies Effective April 1, 2022 Updated April 2022: With the virus still with us, but with more people vaccinated, we’re changing our store polices to reflectAll have been put in place for a reason; some will be happy about them, others not so happy, some won’t care, and we realize this. We’ve really put a lot of thought into these changes and feel they are for the best, especially when it comes to health and safety. Some may change in the future, but for now, these are our store policies. If you want a reply to your comments or questions it’s best to email us directly rather than…

  • Administrative

    Masks required on some days after 3-1-2022

    This store policy replaces all previous mask policies. Per current CDC guidance if “community level” is low, masks are optional. If “community level” is medium, masks are recommended for high-risk people. Both the owner and manager of Horsefeathers, as well as many of our customers, are high risk. Each day we will check the CDC website to see what the community level is for Lake County IL. If it is low, masks are optional but preferred. We would love it if you wore a mask, but they are not required. If it is medium or higher, we will require masks in the store. Masks will be provided if you do…

  • Administrative,  News

    20210331 Sizing Body Jewelry

    March 31, 2021 How to Size Body Jewelry.    When you read our new store policies, you will learn we are no longer sizing body jewelry. We recognize many do not know their body jewelry sizes, so we are going to start providing you the tools you need to know your sizes. This will make your shopping experience at Horsefeathers so much easier! 2021 Sizing Guide Body Jewelry First step is to print out the below sizing guide. Printing guides out so they can be used to size things can be tricky, so once you’ve printed the guide, drop a quarter over the lower right side picture of a quarter.…

  • Administrative,  News

    20210330 Proper Masks Worn Properly

    March 30, 2021 Proper Masks Worn Properly Are Mandatory at Horsefeathers This should not be such a divisive topic, but here goes. You must wear a proper mask to enter Horsefeathers. You must wear your mask properly. You must keep the mask on at all times while inside Horsefeathers. If you have a disability such that you cannot wear a mask, reasonable accommodation is outlined here: http://shophorsefeathers.com/ada-statement-mask-wearing/ If you choose to not wear a proper mask, you will not be allowed in the shop.  

  • Administrative,  News

    20210326 ADA Statement & Mask Wearing

    March 26, 2020  Mask Wearing and ADA Statement DISCRIMINATION PROHIBITED: Title III, Subpart B, Section 36.201 of the Americans with Disability Act prohibits discrimination on the basis of disability in the activities of places of public accommodations (“No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation.”) REASONABLE ACCOMODATION: Title III, Subpart B, Section 36.208 indicates that the ADA allows criteria or restrictions that exclude an individual with a disability if a)…

  • Administrative,  News

    No More Email and Phone orders

    06/27/2020 Effective immediately, we are no longer taking phone or email orders. We tried, but we’ve learned that when it comes to body jewelry, many customers do not know their sizes, and it is taking a lot longer than we thought to take orders. We cannot provide good customer service with our current process. By stopping orders we’ll be able to focus all our time on getting the inside of the store redesigned and rebuilt so we can reopen. AND WE WILL REOPEN but we don’t have a date yet. Thanks for your patience, and keep an eye on Facebook and join our email list to get updates on when…

  • Administrative

    Changes at Horsefeathers due to COVID19 / Coronavirus Situation

    Due to the current spread of COVID19 / Novel Coronavirus, we are putting the following changes in place immediately: We are moving all oil testers behind the counter. If you are shopping for oils, we will bring them to you with a disposable stick to sample the smells. We will not be sizing body jewelry until further notice. Please know your sizes. And, as much as we want your business, IF YOU ARE NOT FEELING WELL, OR HAVE ANY FLU-LIKE SYMPTOMS (FEVER, CHILLS, COUGH, CONGESTION, SHORTNESS OF BREATH) PLEASE POSTPONE YOUR VISIT TO HORSEFEATHERS UNTIL YOU ARE FEELING BETTER. This will keep everyone safe and healthy. On a positive note, during…